1. Services
We provide consulting, management, and advisory services related to Amazon advertising, including but not limited to campaign setup, optimization, reporting, and strategic guidance (“Services”).
All Services are provided on a best-effort basis and are tailored to each client’s specific situation. We do not guarantee specific outcomes, including but not limited to sales volume, profitability, return on ad spend (ROAS), or account growth.
2. No Affiliation with Amazon
We are an independent service provider and are not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates.
Amazon, Seller Central, Vendor Central, and all related trademarks are the property of Amazon.com, Inc.
3. Client responsibilities
Clients are responsible for:
- Providing accurate and complete information required to perform the Services
- Maintaining access to their Amazon accounts
- Complying with Amazon’s policies, terms, and applicable laws
- Final approval of campaigns, budgets, and strategic decisions
We are not responsible for account suspensions, listing removals, or other enforcement actions taken by Amazon.
4. Payment and fees
Fees, billing cycles, and payment terms are agreed upon separately in writing (e.g., proposal, agreement, or invoice).
Unless otherwise stated:
- Fees are non-refundable once Services have begun
- Late or unpaid invoices may result in suspension of Services
5. Intellectual property
All materials provided by us, including reports, analyses, frameworks, and strategies, remain our intellectual property unless otherwise agreed in writing.
Clients may use delivered materials internally for their business but may not resell, redistribute, or publicly disclose them without prior written consent.
6. Confidentiality
We treat client information as confidential and will not knowingly disclose it to third parties except:
- As required to perform the Services
- As required by law
- With the client’s consent
Clients agree to treat our proprietary methods and materials as confidential.
7. Disclaimer of warranties
Our Services and this website are provided “as is” and “as available.”
We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Advertising results depend on many factors beyond our control, including market conditions, competition, product quality, pricing, and Amazon’s algorithms.
8. Limitation of liability
To the maximum extent permitted by law, Asteria Scale shall not be liable for any indirect, incidental, special, or consequential damages, including loss of revenue, profits, or data.
Our total liability for any claim related to the Services shall not exceed the amount paid by the client for the Services giving rise to the claim.
9. Termination
Either party may terminate services in accordance with the terms agreed upon in writing.
Upon termination:
- Outstanding fees remain payable
- Access to proprietary materials may be revoked
- No further obligations are assumed beyond the termination date
10. Third-Party tools and platforms
We may use third-party tools, software, or platforms as part of the Services. We are not responsible for outages, errors, or changes made by third-party providers, including Amazon.
11. Changes to these terms
12. Changes to these terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website or Services constitutes acceptance of the revised Terms.
12. Contact
If you have questions about these Terms, you may contact us via the contact form available on this website.